FAQ about Chimney Sweeping….

How often should I have my chimney swept?

As experienced sweep Stubbys recommends a yearly sweep for domestic properties with average use. It is extremely important to check your insurance details as there could be details for this in the small print.

Will chimney sweeping help improve the efficiency of my fireplace or heating system?

Yes, chimney sweeping can help improve the efficiency of your fireplace or heating system. When your chimney is clean and free from obstructions like soot, creosote, and debris, it allows for better airflow. Improved airflow means that smoke and gases can exit more efficiently, which can lead to a more effective and cleaner burning fire. Additionally, a clean chimney reduces the risk of chimney fires and carbon monoxide buildup, making your fireplace safer to use. Overall, regular chimney sweeping contributes to better heating efficiency and a safer environment in your home.

Will having my chimney swept be dirty?

No, Stubbys pride ourselves on treating every property like it was our old Nan’s with shoes off and lots of respect. We provide sheets that cover surfaces and sponges that block the chimney to minimise dust. we also use a commercial vacuum to clear any soot or dust. We aim to leave things as we find them!

Can I sweep my chimney myself, or should I hire a professional?

While it's possible to sweep your chimney yourself, hiring a professional chimney sweep is generally recommended. Stubbys Chimney sweeping have the specialised knowledge, tools, and safety equipment to do it effectively and safely. We have the expertise to properly assess the condition of your chimney, identify any issues, and perform thorough cleaning and maintenance.

Additionally, chimney sweeping can be a messy and potentially hazardous task, especially if you're not familiar with the process or don't have the right equipment. Professional chimney sweeps are trained to handle these challenges safely and efficiently, reducing the risk of accidents or damage to your chimney or home.

Overall, hiring Stubbys chimney sweeping ensures that the job is done correctly, minimizing risks and ensuring the safety and efficiency of your fireplace or heating system.

What qualifications should I look for in a chimney sweep?

There are several associations you can look to we at Stubbys are a member of the Guild of Master Sweeps and HETAS. Peter form Stubbys has also gained a NVQ in Chimney sweeping.

Can I light my fire the night before?

We request that your fire has been out for at least 14 hours when we arrive.

Why can’t you give me a specific time?

We give you an hour time slot in which we aim to arrive, there are factors that can affect this which is why we cannot be anymore specific, unless you are the first job of the day. If we are running early or late we aim to let you now so you can make necessary arrangements.

How long does a typical appointment take?

Normally we can carry out a full sweep within one hour. If we encounter any problems such as birds nests this can extend the timescale and cost.

Do you provide a certificate?

Yes, we email a certificate that will have all details of the sweep carried out.

How can I stop birds nesting in my chimney?

If this seems to be an on going problem, we suggest you have a cowl or cap fitted, depending if the chimney is in use. Stubbys can quote and fit these for you.

Smoke is coming into my room, what’s the problem?

This could be a number of things, as well as a general sweep, we can carry out a smoke test and camera survey to try and get to the bottom of the problem. If you are able to take any video footage or photos of the problem it always helps.

What are the signs my Chimney needs sweeping?

1. Difficulty starting or maintaining a fire due to poor airflow.

2. A strong, unpleasant odour coming from the fireplace.

3. Excessive smoke buildup or backdrafts when using the fireplace.

4. Visible buildup of soot or creosote inside the chimney.

5. Presence of animals or nesting materials in the chimney.

6. Debris falling into the fireplace, indicating a blockage.

7. Soot or smoke stains on the walls surrounding the fireplace.

8. Crumbling or damaged mortar or bricks in the chimney structure.

9. Decreased efficiency of your heating system.

10. Carbon monoxide detector alarms going off, signaling a potential blockage or buildup in the chimney.

How do I pay?

We send a bill that has three ways to pay, you can pay CASH, CHEQUE, or BANK TRANSFER. There is also a payment link.

Are there any risks or dangers associated with chimney sweeping?

Yes, there are some risks and dangers associated with chimney sweeping, including:

1. Exposure to harmful substances: Chimney sweeps may encounter soot, creosote, and other potentially harmful substances during the cleaning process.

2. Fire hazards: If there is excessive buildup of creosote or other flammable materials in the chimney, there's a risk of chimney fires.

3. Carbon monoxide poisoning: Blockages or improper ventilation in the chimney can lead to carbon monoxide buildup, posing a serious health risk.

4. Structural damage: Aggressive or improper chimney sweeping techniques could potentially damage the chimney structure.

5. Falls or injuries: Working on roofs or ladders to access the chimney can pose risks of falls or other injuries if proper safety precautions are not followed.

It's essential to hire a qualified and experienced chimney sweep to minimize these risks and ensure a safe and effective cleaning process.

Are there any specific maintenance tasks I should perform between chimney sweepings?

Yes, there are several maintenance tasks you can perform between chimney sweepings to keep your fireplace or heating system in good condition:

1. Regularly inspect the exterior of your chimney for any signs of damage, such as cracks or loose bricks, and address any issues promptly.

2. Install a chimney cap to prevent debris, animals, and water from entering the chimney and causing blockages or damage.

3. Keep the area around the fireplace clear of combustible materials and debris to reduce the risk of fires.

4. Use only seasoned hardwoods for burning in your fireplace, as they produce less creosote buildup compared to softwoods. Stubbys can recommend where to buy this from locally.

5. Monitor the performance of your fireplace, including the quality of the flames and any unusual odours or smoke, and address any issues promptly.

6. Consider installing carbon monoxide detectors near your fireplace and throughout your home to alert you to any potential carbon monoxide leaks. Again Stubbys can supply and fit these.

7. Schedule regular inspections and maintenance checks with a qualified chimney sweep to ensure the continued safety and efficiency of your chimney and fireplace.

By performing these maintenance tasks regularly, you can help prolong the life of your chimney and fireplace and minimize the need for extensive repairs or cleaning.

Need to book a sweep get in touch